Privacy Notice
Version 1.0 · Effective 25 October 2026
Beyond the Black Box ("we", "us") is run by Prashant Bhardwaj, 1006, Tower 9, Skyi Songbirds, Bhugaon, Pune 412115, Maharashtra, India. We decide why and how your personal data is processed on beyondtheblackbox.in, which makes us a data fiduciary under India's Digital Personal Data Protection Act, 2023. This notice explains, item by item, what we collect, why, how long we keep it and how you can control it.
What we collect and why
| Where | Personal data | Purpose | Basis | How long we keep it |
|---|---|---|---|---|
| Contact and enquiry forms | Name, work email, company, role, your message | To reply to your enquiry and discuss services you asked about | You provide it voluntarily for this purpose (s.7(a)) | 24 months after our last contact, then deleted |
| Email updates | Email address | To send new articles and occasional offers | Your consent (unticked checkbox) | Until you unsubscribe, then deleted within 30 days |
| Ask box on the site | The question you type; a pseudonymous identifier derived from your IP address that changes every day | To answer your question, prevent abuse and improve our content | You provide it voluntarily for this purpose (s.7(a)) | 90 days, then deleted automatically |
| Product requests and purchases | Name, work email, organisation, role, GSTIN if provided, payment method chosen, and the payer details your bank shows us with your payment | To issue your invoice, confirm payment, deliver the product and keep accounting records | You provide it to buy (s.7(a)); records kept where law requires | As long as tax and accounting law requires, then deleted |
| Call bookings | Name, email, the time you choose | To schedule and hold the call | You provide it voluntarily for this purpose (s.7(a)) | 24 months after the call |
Please don't type personal or confidential information about yourself or others into the Ask box. It is designed for questions about our published content.
We do not sell personal data, use advertising cookies, or use your data to train AI models. Our hosting provider gives us aggregated visitor statistics.
Who processes data for us
We use these service providers as data processors, under contract, only to run the site and its services:
- Lovable: website hosting and fallback AI answers in the Ask box
- Supabase: database and server functions
- Resend: email delivery
- Google: call scheduling (Google Calendar) and AI answers in the Ask box (Gemini)
Some of these providers process data outside India. We transfer data abroad only as the Act permits, and not to any country the Government of India has restricted.
Your rights
You can ask us to:
- give you a summary of the personal data we hold about you and how we use it
- correct, complete or update it
- erase it, unless a law requires us to keep it
- withdraw consent you have given, as easily as you gave it; every email has an unsubscribe link
- nominate someone to exercise these rights for you in case of death or incapacity
To exercise any right, email hello@beyondtheblackbox.in. We will verify your request in a proportionate way and respond within 30 days.
Complaints
Please contact our grievance officer first: Prashant Bhardwaj, hello@beyondtheblackbox.in, 1006, Tower 9, Skyi Songbirds, Bhugaon, Pune 412115, Maharashtra, India. If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Children
This site is for professionals and is not directed at anyone under 18. We do not knowingly collect children's personal data. If you believe a child has given us data, contact us and we will delete it.
Security and breaches
We use reasonable security safeguards, including encryption in transit, access controls and limited retention. If a personal data breach affects you, we will tell you and report it to the Data Protection Board as the Act requires.
Changes
If we change this notice in a way that affects how we use your data, we will update the version and date above and, where the law requires, ask for your consent again.
This notice is available in English. To receive it in another language listed in the Eighth Schedule to the Constitution, email hello@beyondtheblackbox.in.